Shipping Policy

Orders are normally processed within 1 business day. Weekends, public holidays, payment verification or operational circumstances may affect processing times.

Delivery may be as fast as the next day, depending on the courier service, destination, order processing and availability. Next-day delivery is not guaranteed.

Shipping charges are calculated based on parcel weight. The applicable shipping fee is displayed during checkout according to the existing shipping calculation system.

Available delivery areas are based on the current checkout configuration: Labuan, Sabah, Sarawak, Semenanjung Malaysia.

Tracking information can be accessed through the order tracking function when available. For delayed delivery, failed delivery attempts, an incorrect address, missing parcels or damaged parcels, contact support@perfumestudio.my or WhatsApp 0175653306.

COD is available only when displayed and supported by checkout for the relevant area and order. Charges and eligibility are based on the current checkout configuration.